Public Assistance Division

Social Services Program

Medical and Burial Assistance Program

 

General Procedures and Guidelines

 

LIST OF REQUIREMENTS

A. Medical Assistance

Dated and Signed Letter Request addressed to the Vice President (indicate Home Address and Contact Information)

Clinical Abstract or Medical Certificate issued by the attending Physician (dated and signed by the attending physician with license number indicated)

Social Case Study Report of Patient (SCSR) – From the Department of Social Welfare and Development, City/Municipal Welfare Development Office of area of jurisdiction

Person requesting in behalf of patient must be included in the family composition.

Social Case Study Report is valid only within one (1) year from the date of issue of the concerned social welfare office.

Valid Social Case Study Report addressed to any charitable institution are accepted. If SCSR is addressed to a single person other than Hon. VP Leni Robredo, then request must be declined.

Photocopy of two (2) Valid IDs (front copy, and back if necessary) of requester, patient and payee

Please refer to the list of acceptable IDs. ID must not be expired (as stated in the ID).

Government issued ID’s (Postal ID, Driver’s License, BIR ID, Voters ID, Passport, UMID issued by the GSIS and SSS, Philhealth, Barangay ID, PRC, PWD, Senior Citizen ID, Police Clearance ID)

Company ID

School ID

Note:

Copy of Birth Certificate for minor (with registry number indicated and certified true copy)

Other Additional Requirements Based on Request

Dialysis

Latest Quotation/per session without Dialyzer and without Professional Fees (PF)

Hospital Bill (does not include Professional Fees and Private Room Board expenses)

Updated and Latest Statement of Account

Notarized Promissory Note or Promissory Note duly signed by the authorized accounting/credit collection officer

Excluding caesarian cases/normal delivery cases

Medicines

Prescribed Medicines issued by attending physicians (dated and signed by the attending physician with license indicated)

Printed and signed quotation from drugstore (at least one (1) quotation)

Diagnostics/Laboratory (Laboratory procedure has not yet been undertaken)

Request letter issued by attending physician (dated and signed with license number indicated)

Updated quotation from Hospital or Clinic where the procedure shall be done

Implants/Hearing Aid

Photocopy of PCSO Guarantee Letter and copy of manufacturer quotation approved by PCSO

In the absence of PCSO Guarantee Letter provide one (1) quotation from manufacturer

Medical Operations/Transplant (medical procedure has not yet been undertaken)

Estimated Cost of Operation issued by attending physician (dated and signed with license number indicated)

Chemotherapy/Radiation

i. Treatment Protocol issued by attending physician with breakdown of cost (dated and signed with license number of attending physician indicated)

Therapy (Occupational/Speech/Physical)

Request letter issued by the attending physician (dated and signed with license number of attending physician indicated)

Updated quotation from hospital or clinic where the procedure shall be done

Patient or Requestor shall provide Bank Account Details:

(Pursuant to DBM Circular No. 2013-16)

Name of Bank and Branch

Bank Account Number

Account Name (if joint account, please specify)

Type of Account (Savings or Current)

Allowed payees: (client-patient, applicant, immediate family members)

Attached valid ID of Account Holder

Attached photocopy of ATM/Passbook/deposit slip (please make sure that the copy provided is readable

 

B. Burial Assistance

Original signed Letter addressed to the Vice President (indicate contact number)

Registered Death Certificate (with registry number indicated)

Funeral Contract which should not be more than Php 25,000.00

Social Case Study Report (Requester shall be included in the Social Case Study Report)

Photocopy of Valid ID of Claimant

Please refer to the list of acceptable IDs. ID must not be expired (as stated in the ID)

Postal ID, Driver’s License, BIR ID, Voters ID, Passport, UMID issued by the GSIS and SSS, Philhealth, Barangay ID, PRC, PWD, Senior Citizen ID, Police Clearance ID, Company ID

Burial Assistance request should be submitted on or before the internment

 

IMPORTANT REMINDERS:

Burial Assistance is worth Php 3,000.00

The following instances are excluded in Burial Assistance in case of:

Suicide, salvage, criminal case

Those with plan holders/assignee

CONTACT DETAILS FOR FURTHER INFORMATION OR QUERIES:

For follow up you may reach the PUBLIC ASSISTANCE DIVISION at:

Telephone numbers: (02) 831-2612, (02) 833-3812

Email Address : This email address is being protected from spambots. You need JavaScript enabled to view it.